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CONTACT US

GET IN TOUCH WITH RFTA

Please use the forms below to ask a question or submit a comment, complaint, suggestion or commendation. Please provide as much detail as possible so we can properly address your concern. 
Please note, our normal hours of response are Monday – Friday, 9am – 5pm, excluding major holidays. If you need assistance call customer service at (970) 925-8484 or email feedback@rfta.com.

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We want to make sure we are giving you the best service possible. If you have a compliment or a complaint about our service, please let us know. Please provide as much detail as possible.
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Service Incident Details

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Please feel free to share any comments, concerns, or support you may need regarding RFTA or its services.
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We can answer questions about RFTA and its services, help you plan your trip, and provide any other service-related information.

Personal Information

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Route and Schedule Information

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Riders can assist in keeping our facilities well maintained. Please report missing or damaged bus stops, or a shelter in need of cleaning, by providing the information below.
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Corridor/Trails users can assist in keeping our trails well maintained. Please report damage or areas in need of cleaning or maintenance by providing the information below.
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We want rfta.com to provide you all the information you need about our services. To enable us to respond in a manner most helpful to you, please indicate the nature of your problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information.
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Please give the address (URL) or description of the problem that you encountered with RFTA's websites or tools.
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Rubey Park Transit Center
450 East Durant Ave
Aspen, CO 81611
Phone: (970) 925-8484
Open 7 days a week from 6:45am- 2:05am
Google Map

Aspen Maintenance Facility
0051 Service Center Road
Aspen, CO 81611
Open Monday through Friday 9am to 5pm, excluding major holidays
Google Map   

Glenwood Springs RFTA Customer Service
1517 Blake Ave, Suite 202
Glenwood Springs, CO 81601
Open Monday through Friday 9am to 5pm, excluding major holidays
Google Map   

RFTA Directory

Accident/Incident Management
mvazquez@rfta.com
(970) 384-4950

Customer Service
feedback@rfta.com
970-925-85484

News/Media Inquiries 
pio@rfta.com
(970) 384-4864

Paratransit
paratransit@rfta.com
(970) 384-4855

Title VI Coordinator
nschoon@rfta.com
(970) 384-4974

0051 Service Center Road, Aspen, CO 81611

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